fkointech
Custom solution

AI Chatbot & Customer Support Automation

AI Chatbot & Customer Support Automation
Real EstateEducationEnergy and UtilitiesRetail

Want to reduce repetitive customer questions without turning your website into a complicated support system?

I can build an AI chatbot that answers customer questions using your approved information and connects with your existing business workflow.

I’m a full-stack developer with 9+ years of experience and 90+ completed projects across SaaS, CRM/ERP, e-commerce, business automation, integrations, and ongoing software development.

Depending on your requirements, I can build website chat, AI-powered FAQs, document-based answers, conversation history, lead capture, CRM integrations, notifications, admin controls, and human handoff workflows.

The main risk with support chatbots is giving the AI access to unclear or outdated information. I’ll structure the knowledge and workflow so the chatbot has clear instructions about what it should answer and when it should hand the conversation to a human.

Send me your website, FAQs, support documentation, or existing chatbot requirements. I’ll review them and recommend the appropriate package or create a custom offer.

For larger implementations, we can build the chatbot in milestones.

Related work

Systems we've shipped in Retail

The same sectors AI Chatbot & Customer Support Automation is built for — here's what we've already delivered there.

Lensnspeks

Lensnspeks

Smarter Online Stores

BLS Points

BLS Points

Smarter Online Stores

BLS Points is an innovative e-commerce platform and mobile application designed to redefine the shopping experience by integrating versatility and user engagement at its core. Built using a powerful stack comprising React, Express.js for the backend, PostgreSQL as its database, and React Native for mobile app development, BLS Points stands out for its seamless performance and intuitive user interface across both web and mobile platforms.

Mainland Fireplaces

Mainland Fireplaces

Creating Digital Presence

Mainland Fireplaces is a multifunctional website solution designed to connect customers seamlessly with the company’s premium fireplace products while empowering the internal team with advanced management tools. On the customer-facing side, the website serves as a clean and intuitive catalog where users can browse available products and easily reach out for inquiries or quotes.

See every project we've shipped
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Four questions, then a real quote

Answer a few questions about how you work and we'll come back with a scoped plan for your AI Chatbot & Customer Support Automation.

Where are you today?
What matters most in the first release?

Pick as many as apply

How many people will use it?
When do you want to start?

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What you get back

  1. We read it the same day

    A real person reviews your answers — no auto-responder.

  2. We come back with questions

    Only the ones that actually change the scope or the price.

  3. You get a scoped quote

    Phased plan, timeline and cost. No obligation to proceed.

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